FAQ - Frequently Asked Questions

Quick answers to common questions about CloudTest.

CloudTest is a platform to create, schedule, invite candidates, and run secure online assessments with proctoring (webcam/mic/screen monitoring depending on exam settings) and post-exam reporting.

You’ll receive an email invite (based on what your organization enabled) containing:

  • Exam name
  • Date/time
  • Exam link
  • Login instructions

For best results:

  • A laptop/desktop is recommended for proctored exams
  • Latest Chrome / Edge are usually preferred
  • Some exams may restrict mobile devices or certain browsers depending on proctoring requirements.

Depending on the proctoring rules, you may be asked to allow:

  • Camera (webcam)
  • Microphone

If you deny required permissions, the exam may not start.

Depending on exam settings, CloudTest may require:

  • A selfie or live photo
  • Basic profile verification (name/email/phone)

Verification steps are shown before the exam begins.

You can pay using UPI, credit/debit card, net banking, or bank transfer. For enterprise plans, invoicing is available.

Sign up, create your first exam, add questions (manual/import), then publish and share the exam link with your users.

Most proctored exams do not allow pause to maintain fairness. If your exam allows pausing, you’ll see a pause option and the rules (pause limit, timer behavior).

Results availability depends on the exam type:

  • Some show instant scores
  • Others require manual evaluation or proctoring review

You’ll see status updates in your dashboard or receive a notification if enabled.

Yes. We provide setup help and customization support for selected plans. You can contact us with your requirement.

For objective questions, results can be instant. For subjective answers, you can review manually before publishing results.

Use the Help/Support option on the exam page (if enabled) or contact the exam organizer. Keep ready:

  • Your registered email/phone
  • Exam name
  • Screenshot of any error message